Frequently Asked Questions

Salon Policies

COVID Policies


Please note that masks are required* If you have been coughing or sneezing, please do not come into the salon. If you have recently had COVID-19 or you have been in direct contact with someone who has had COVID, please reschedule your appointment out for a minimum of 2-weeks The spread of COVID-19 can be reduced when cloth masks are used along with other preventive measures, including social distancing. A universal face covering policy can be effective in preventing the transmission of the virus in close-contact interactions, including within a salon.




Payment Policies


Deposits are required to book your appointment. When booking your appointment please note that our Schedulicity software will request a deposit up front. FORMS OF PAYMENT ACCEPTED: ZELLE (DEBIT/CREDIT💳)/VENMO /PAYPAL




Booking Policies


Please book 24-48 hours in advance for the all appointmnets. Salon is open for business: THURSDAYS -SATURDAYS.




Salon Hours of Operation


Salon is open for business: THURSDAYS -SATURDAYS.




Late Policies


Please note that there is a 15-minute grace period for your appointment. If there is a chance that you're arriving late, please text 512-777-9631 or call the shop at 512-252-7190 Please note that if you arrive later than 15-minutes with prior approval from your stylist, you may risk having to reschedule your appointment. You'll also receive a NCNS fee of $25.00.




Cancellation Policy


*IF FOR ANY REASON YOU FAIL TO CANCEL YOUR APPOINTMENT DEPOSIT(S) ARE NON-REFUNDABLE & WILL NOT BE CREDITED TOWARDS YOUR NEXT SERVICE.

  • If you miss two (2) consecutive appointments this will result in you being banned from future appointments. So please be careful with choosing the date and time for your booking experience through our secured booking link.




Deposit Policy


Please note that all deposits are non-refundable.




Scheduling for Minor Children


Minor children must be accompanied by an adult during appointments. NO EXCEPTIONS.




Barber Policies


A barber is on duty! Walk-ins are welcomed and no appointments are required.




Food and Drink Policies


Food and drinks are strictly prohibited during the duration of your appointment. You are free to enjoy your beverages in teh waiting areas, and/or while sitting under the dryer. We do ask however, that you discard of your trash when finished. It is our mission to keep our salon clean for all guests.




Cellphones


CELLPHONES📵 USAGE IS PROHIBITED DURING SHAMPOO SERVICES





Customer Questions

I need help with finding the salon service for me


IF YOU NEED HELP FINDING A SERVICE OR YOUR IN NEED OF US ADDING A SERVICE THAT WE ARE ABLE TO DO PLEASE TEXT US A SUGGESTION TO 512-777-9631 TO HELP US SERVE YOU




What hare care products do you recommend for home-care?


HOME REGIMES SOLD HERE FOR ANY SCALP DISORDERS AND TREATMENTS OF ALL KINDS. ASK US TODAY ABOUT OUR PRODUCTS.




What kind of hair styles do you do?


Styles and services are not limited to the examples provided. Please feel free to provide your stylist with a picture of your hairstyle example.




How can I continue following you?


Please feel free follow us on Instagram: @RestorationHairSalonSpa_/ @CranberrryCrushGlamourati




Which beauty supply stores do you recommend for my hair?


  1. Please note that most beauty supply stores will have the hair, accessories, or other items that you may need for your appointment.
  2. Please note that we DO NOT provide the hair at the salon and the the client/customer must bring the hair with them for their appointment.
Here are a few of our recommended beauty stores:
  • 💥AFRO BRAIDS AND BEAUTY (685)
  • 💥SUPREME BEAUTY(290/35)
  • 💥STAR BEAUTY (across the street)
  • 💥ROUND ROCK BEAUTY(Louis henna/old settlers)